Braze incident

WhatsApp Degraded Performance

Resolved after 3 hours 15 minutes, affecting WhatsApp, on June 12, 2026.

resolved Jun 12, 2026, 06:13 PM UTC

Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.

Started
Jun 12, 2026, 02:58 PM UTC
Resolved
Jun 12, 2026, 06:13 PM UTC
Duration
3h 15m
Detected by Pingoru
Jun 12, 2026, 02:58 PM UTC

Affected components

WhatsApp

Update timeline

  1. identified Jun 12, 2026, 02:58 PM UTC

    Meta, a third-party, is currently experiencing an issue impacting WhatsApp services. During this time, WhatsApp messages may experience latency. Campaign and Canvas creation or modification may experience errors and latency when utilizing WhatsApp templates. Audience sync to Facebook may also experience errors and latency during this period.

  2. monitoring Jun 12, 2026, 04:52 PM UTC

    Meta's services appear to be stabilizing. We are continuing to monitor the situation and will provide a further update once full service has been restored.

  3. resolved Jun 12, 2026, 06:13 PM UTC

    Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.

Your product runs on more than Braze

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →