Resolved after 11 minutes, affecting Dashboard and SDK Data Collection, on November 18, 2025.
The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.
Affected components
DashboardSDK Data Collection
Update timeline
- monitoring Nov 18, 2025, 10:24 PM UTC
Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation. Engineers are continuing to monitor service stability.
- resolved Nov 18, 2025, 10:35 PM UTC
The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.
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