Resolved after 59 minutes, affecting Dashboard and SDK Data Collection and 1 more, on November 19, 2025.
US01 and US03 Dashboard and SDK services have remained stabled. The incident is now resolved.
Affected components
DashboardSDK Data CollectionSDK Data CollectionData Processing
Update timeline
- identified Nov 19, 2025, 12:34 AM UTC
Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.
- monitoring Nov 19, 2025, 01:17 AM UTC
The Braze Engineering team have implemented a fix and are monitoring the results. Since 19:46 ET errors have dropped and services are operating normally.
- resolved Nov 19, 2025, 01:33 AM UTC
US01 and US03 Dashboard and SDK services have remained stabled. The incident is now resolved.
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