Resolved after 15 minutes, affecting Dashboard, on March 17, 2026.
No further issues have been experienced, and all services are operating normally. The incident is now resolved.
Affected components
Update timeline
- investigating Mar 17, 2026, 08:49 PM UTC
Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US05 Cluster, starting around 16:15 EST. At this time, no other services are impacted, and messaging sending is not impacted. Engineers are actively working to restore service.
- monitoring Mar 17, 2026, 08:57 PM UTC
As of 16:47 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.
- resolved Mar 17, 2026, 09:04 PM UTC
No further issues have been experienced, and all services are operating normally. The incident is now resolved.
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