Braze incident

US01 SDK errors

Resolved on April 17, 2026.

resolved Apr 17, 2026, 10:19 PM UTC

Between 16:00 and 18:14 ET, Braze Engineers identified and resolved an issue causing intermittent SDK errors on the US01 cluster. As of 18:19 ET, services remain stable, and any failed SDK requests during the impact window were automatically retried.

Started
Apr 17, 2026, 08:00 PM UTC
Resolved
Apr 17, 2026, 08:00 PM UTC
Duration
–
Detected by Pingoru
Apr 17, 2026, 08:00 PM UTC

Update timeline

  1. resolved Apr 17, 2026, 10:19 PM UTC

    Between 16:00 and 18:14 ET, Braze Engineers identified and resolved an issue causing intermittent SDK errors on the US01 cluster. As of 18:19 ET, services remain stable, and any failed SDK requests during the impact window were automatically retried.

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