Resolved after 41 minutes, on May 7, 2026.
Following continued monitoring by our engineers, Agent Console auto models have remained stable. This incident is now resolved.
Update timeline
- identified May 07, 2026, 04:38 PM UTC
We have identified a third party issue causing Agent Console auto models to error. Our engineering team is actively working to remediate the issue.
- monitoring May 07, 2026, 04:53 PM UTC
Our engineering team have released a fix and Agent Console auto models are now recovering. We are continuing to monitor the situation.
- resolved May 07, 2026, 05:19 PM UTC
Following continued monitoring by our engineers, Agent Console auto models have remained stable. This incident is now resolved.
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