Resolved after 2 hours 21 minutes, affecting Dashboard and Dashboard and 1 more, on March 10, 2025.
We have confirmed with our partner Beefree, that the Drag & Drop editors are functioning as expected. This issue is now resolved.
Affected components
Update timeline
- identified Mar 10, 2025, 03:10 PM UTC
Users may experience errors when accessing the Drag & Drop editor from the Braze dashboard. This is due to an issue impacting our partner Beefree. We are working with Beefree to restore normal service as quickly as possible. Please refer to the Beefree status page for information: https://beefree.statuspage.io/
- monitoring Mar 10, 2025, 04:37 PM UTC
Beefree identified the root cause of the issue and implemented a solution to address the intermittent issues affecting the Drag & Drop editor. Currently, the Drag & Drop editor is working as expected. Please refer to the Beefree status page for more information: https://beefree.statuspage.io/
- resolved Mar 10, 2025, 05:31 PM UTC
We have confirmed with our partner Beefree, that the Drag & Drop editors are functioning as expected. This issue is now resolved.
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