Braze incident
Degraded performance in Outbound Messaging and Data Processing on EU01
Resolved after 30 minutes, affecting Data Processing and Outbound Messaging, on July 30, 2025.
Engineers have continuously been monitoring services, and they have remained stable. This issue is now considered fully resolved.
Affected components
Update timeline
- monitoring Jul 30, 2025, 02:49 PM UTC
We have identified degraded performance between 2:05 PM and 2:28 PM UTC, which impacted Outbound Messaging and Data Processing on the EU01 cluster. This issue is now resolved, and Engineers are continuing to monitor services.
- monitoring Jul 30, 2025, 03:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 30, 2025, 03:19 PM UTC
Engineers have continuously been monitoring services, and they have remained stable. This issue is now considered fully resolved.
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