Resolved after 25 minutes, affecting Dashboard and Dashboard and 1 more, on September 2, 2025.
We can confirm this incident is resolved and no further issues have been experienced since 13:21 ET.
Affected components
DashboardDashboardSDK Data CollectionSDK Data CollectionData ProcessingData ProcessingREST APIsREST APIsOutbound MessagingOutbound Messaging
Update timeline
- identified Sep 02, 2025, 05:20 PM UTC
We're investigating an issue impacting services on the US01 and US05 clusters. A further update will be provided shortly.
- monitoring Sep 02, 2025, 05:30 PM UTC
Between 13:08 ET to 13:21 users may have experienced an increase in latency and dashboard errors. We can confirm other services were not impacted by the issue.
- resolved Sep 02, 2025, 05:45 PM UTC
We can confirm this incident is resolved and no further issues have been experienced since 13:21 ET.
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