Brandfolder incident

Smartsheet US is not loading

Resolved after 32 minutes, on July 15, 2026.

monitoring Jul 15, 2026, 09:44 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2026, 09:23 AM UTC
Resolved
Jul 15, 2026, 09:55 AM UTC
Duration
32m
Detected by Pingoru
Jul 15, 2026, 09:23 AM UTC

Update timeline

  1. investigating Jul 15, 2026, 09:23 AM UTC

    We are currently investigating an issue preventing Smartsheet US from successfully loading. Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete. We will provide an update in 30 minutes.

  2. identified Jul 15, 2026, 09:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2026, 09:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2026, 09:55 AM UTC

    This incident has been resolved.

Your product runs on more than Brandfolder

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →