Brandfolder incident
Both automated and manual approval workflows are currently failing to execute
Resolved after 5 hours 22 minutes, on October 1, 2026.
This incident has been fully resolved, and all backlogged requests have been processed and sent.
Update timeline
- identified Oct 01, 2026, 05:03 PM UTC
We have identified issues impacting both automated and manual approval workflows. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
- identified Oct 01, 2026, 06:20 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 01, 2026, 07:49 PM UTC
The initial root cause of the issue has been identified and is now resolved. We are working through a backlog of update and approval workflow creations so there may continue to be a delay in delivery.
- monitoring Oct 01, 2026, 08:14 PM UTC
The outage is resolved, and new update and approval requests are processing normally. A small delay may persist while backlogged requests from the past two hours finish processing.
- resolved Oct 01, 2026, 10:26 PM UTC
This incident has been fully resolved, and all backlogged requests have been processed and sent.
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