Is Brandfolder down?

Last checked 2m ago
Current status
Brandfolder is up

No incidents right now.

Official status page: https://status.brandfolder.com · Polled every 5 minutes · 17 components tracked

Brandfolder is operational right now. Last checked 2m ago; the most recent incident resolved 1d ago.

Real-time Brandfolder status, recent outages, and incident history — pulled directly from Brandfolder's official status page at https://status.brandfolder.com every 5 minutes. Pingoru tracks 17 Brandfolder services and has captured 10 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Brandfolder reports a new incident — free for 5 monitors, no credit card.

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Brandfolder uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 9m
    Started Sep 11, 2026, 08:20 PM UTC · Resolved Sep 11, 2026, 11:29 PM UTC
    Timeline · 4 updates
    • investigating · Sep 11, 2026, 08:20 PM UTC

      We're currently investigating reports of login and access failures affecting all users, with the app displaying the error "We're having trouble reaching Smartsheet right now." Our team is actively working on a resolution and will share frequent updates until the issue reaches monitoring status.

    • identified · Sep 11, 2026, 08:50 PM UTC

      We've identified the issue and implemented a change, which has resulted in Smartsheet loading and users being able to log in successfully. However, an error message is still appearing on the home screen during a hard refresh. Our team is continuing to investigate this remaining issue and will provide updates as we work toward full resolution.

    • monitoring · Sep 11, 2026, 09:24 PM UTC

      The change we implemented has resolved the login and access issues, and Smartsheet is now loading successfully for all users. Things appear stable at this time. We are continuing to monitor the situation closely and will provide an update once we've confirmed full resolution.

    • resolved · Sep 11, 2026, 11:29 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 12m
    Started Sep 11, 2026, 08:18 PM UTC · Resolved Sep 11, 2026, 08:31 PM UTC
    Timeline · 1 update
    • investigating · Sep 11, 2026, 08:18 PM UTC

      We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.

    Latest: We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolv…

  3. Resolved 2h 19m
    Started Aug 27, 2026, 01:33 PM UTC · Resolved Aug 27, 2026, 03:53 PM UTC
    Timeline · 3 updates
    • investigating · Aug 27, 2026, 01:33 PM UTC

      We are investigating an outage impacting login, sheet access, Control Center, and Dynamic View. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • monitoring · Aug 27, 2026, 01:52 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 27, 2026, 03:53 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4h 55m
    Started Aug 26, 2026, 01:28 PM UTC · Resolved Aug 26, 2026, 06:23 PM UTC
    AI Tools
    Timeline · 7 updates
    • investigating · Aug 26, 2026, 01:28 PM UTC

      We're investigating an issue where some sheets in the US Smartsheet instance are failing to load. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • investigating · Aug 26, 2026, 02:39 PM UTC

      We're still investigating an issue where some sheets in the US Smartsheet instance are failing to load. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • investigating · Aug 26, 2026, 03:17 PM UTC

      We're still investigating an issue where some sheets in the US Smartsheet instance are failing to load. This issue is also impacting Reports and Dashboards, as well as Premium Apps including Dynamic View, WorkApps, and Resource Management. Our team remains fully engaged in addressing the situation. We will continue to provide frequent updates until we reach a monitoring status.

    • investigating · Aug 26, 2026, 03:47 PM UTC

      We are continuing to investigate this issue.

    • identified · Aug 26, 2026, 04:08 PM UTC

      We have implemented a fix to mitigate the issue causing sheets in the US Smartsheet instance to fail to load, as well as the impact on Reports, Dashboards, and Premium Apps (Dynamic View, WorkApps, Resource Management, and Control Center). System metrics are currently showing recovery, and our team is actively monitoring the service to ensure full stability. We will post further updates until the incident is fully resolved.

    • monitoring · Aug 26, 2026, 04:22 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 26, 2026, 06:23 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 3h 37m
    Started Aug 25, 2026, 08:45 PM UTC · Resolved Aug 26, 2026, 12:23 AM UTC
    Timeline · 5 updates
    • investigating · Aug 25, 2026, 08:45 PM UTC

      We are investigating delays or failures impacting Cell Links and Cross Sheet References. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • investigating · Aug 25, 2026, 09:25 PM UTC

      We are still investigating this issue. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • identified · Aug 25, 2026, 10:09 PM UTC

      This issue has been identified and a fix is being implemented.

    • monitoring · Aug 25, 2026, 10:23 PM UTC

      A fix has been implemented and we are monitoring the service for ensured stability.

    • resolved · Aug 26, 2026, 12:23 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Brandfolder outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Brandfolder outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →