Resolved after 1 hour 48 minutes, affecting Public API, on August 14, 2025.
The issue causing some v2 webhooks to fail between August 13 and 14 was due to a scheduler stopping after repeated database read errors. A fix has been applied, and all impacted webhooks have been successfully reprocessed. We’re sorry for the disruption and thank you for your patience.
Affected components
Update timeline
- identified Aug 14, 2025, 09:35 AM UTC
We’ve identified an issue where some webhooks are not receiving updates. Our team is actively investigating the root cause and working to reprocess the affected events. We’re sorry for the inconvenience and appreciate your patience.
- monitoring Aug 14, 2025, 09:38 AM UTC
Between August 13 and August 14, some v2 webhooks failed to send due to an internal issue. A fix has been applied, and affected webhooks have been retriggered. We’re sorry for the disruption and appreciate your patience.
- resolved Aug 14, 2025, 11:24 AM UTC
The issue causing some v2 webhooks to fail between August 13 and 14 was due to a scheduler stopping after repeated database read errors. A fix has been applied, and all impacted webhooks have been successfully reprocessed. We’re sorry for the disruption and thank you for your patience.
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