Hibob incident

We’ve identified an issue with our Compensation service

Resolved after 1 hour 59 minutes, affecting Compensation, on October 14, 2026.

resolved Oct 14, 2026, 04:11 PM UTC

The issue affecting compensation worksheets and compensation letters has been resolved. A recent update caused some Compensation worksheets to fail loading when configuration data was incomplete. We have implemented a fix, and Compensation functionality is now operating as expected.

Started
Oct 14, 2026, 02:12 PM UTC
Resolved
Oct 14, 2026, 04:11 PM UTC
Duration
1h 59m
Detected by Pingoru
Oct 14, 2026, 02:12 PM UTC

Affected components

Compensation

Update timeline

  1. investigating Oct 14, 2026, 02:12 PM UTC

    We are investigating an issue affecting the Compensation module. Users may experience issues accessing compensation worksheets and working with compensation letters.

  2. identified Oct 14, 2026, 02:19 PM UTC

    We have identified the cause of the issue affecting the Compensation module, including compensation worksheets and compensation letters. Our team is working to resolve the issue and restore normal functionality.

  3. monitoring Oct 14, 2026, 03:25 PM UTC

    We have implemented a fix for the issue affecting compensation worksheets and compensation letters. The services are now operating as expected. We are monitoring the results to confirm continued stability.

  4. resolved Oct 14, 2026, 04:11 PM UTC

    The issue affecting compensation worksheets and compensation letters has been resolved. A recent update caused some Compensation worksheets to fail loading when configuration data was incomplete. We have implemented a fix, and Compensation functionality is now operating as expected.

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