Bloomreach incident
Feed Processing Interruption - Bloomreach Search & Merch
Resolved after 4 hours 27 minutes, affecting Discovery US and Discovery EMEA and 1 more, on October 20, 2025.
We are pleased to inform you the feed processing availability has been restored.
Affected components
Update timeline
- investigating Oct 20, 2025, 04:07 PM UTC
Dear Customer, We are currently experiencing a delay with feed processing potentially related to ongoing AWS outages. Our teams are investigating the situation will mitigate as soon as possible. All other parts of the platform were not affected. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.
- identified Oct 20, 2025, 05:29 PM UTC
Dear Customer, We can confirm the delay with feed processing is related to the ongoing AWS outages. We do apologize for the inconvenience caused. We will continue to provide updates as we have more information to share. Kind regards, Bloomreach Support team.
- monitoring Oct 20, 2025, 07:19 PM UTC
The feed processing is progressing. We are continuing to monitor. We will update as soon as we have any more information.
- resolved Oct 20, 2025, 08:35 PM UTC
We are pleased to inform you the feed processing availability has been restored.
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