Bloomreach incident

Search Dashboard Login Issue

Resolved after 33 minutes, affecting Discovery US and Discovery EMEA and 1 more, on July 31, 2026.

resolved Jul 31, 2026, 08:33 AM UTC

Dear Customers, We are pleased to inform you the Bloomreach search dashboard is now accessible to all clients. Regards, Bloomreach Support Team

Started
Jul 31, 2026, 08:00 AM UTC
Resolved
Jul 31, 2026, 08:33 AM UTC
Duration
33m
Detected by Pingoru
Jul 31, 2026, 08:00 AM UTC

Affected components

Discovery USDiscovery EMEADiscovery APAC

Update timeline

  1. investigating Jul 31, 2026, 08:00 AM UTC

    Dear Customers, We are aware that clients are experiencing issues logging in to the Bloomreach search and merchandising dashboard. Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident. Regards, Bloomreach Support Team

  2. monitoring Jul 31, 2026, 08:14 AM UTC

    Dear Customers, A fix has been implemented and we are monitoring to confirm the incident has been resolved. Regards, Bloomreach Support Team

  3. monitoring Jul 31, 2026, 08:25 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 31, 2026, 08:33 AM UTC

    Dear Customers, We are pleased to inform you the Bloomreach search dashboard is now accessible to all clients. Regards, Bloomreach Support Team

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