Resolved after 2 hours 15 minutes, affecting Discovery US, on October 20, 2025.
The Recs and Pathways API latency is stable. We are currently monitoring and will update as soon as we have additional information.
Affected components
Discovery US
Update timeline
- investigating Oct 20, 2025, 06:41 PM UTC
We are experiencing latency with Recs and Pathways API. This is related to the ongoing AWS outage. We apologize for the inconvenience caused and will update as soon as we have any more information.
- monitoring Oct 20, 2025, 08:32 PM UTC
The Recs and Pathways API latency is stable. We are currently monitoring and will update as soon as we have additional information.
- resolved Oct 20, 2025, 08:56 PM UTC
We are pleased to inform you the Recs and Pathways latency has been resolved.
Your product runs on more than Bloomreach
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services