Resolved after 7 hours 58 minutes, affecting Discovery US and Discovery EMEA and 1 more, on November 7, 2025.
Dear Customer, We are pleased to inform you that the feed processing capabilities have been fully resolved. Regards, Bloomreach Support Team.
Affected components
Update timeline
- investigating Nov 07, 2025, 09:44 AM UTC
Dear Customer, We're currently observing intermittent catalog feed processing failures affecting a limited subset of customers. In most cases, other catalogs for the same accounts are processing normally, and no broad impact is expected. Our engineering team is actively investigating the root cause and closely monitoring performance. We'll provide updates here as soon as more information becomes available. For any immediate assistance, please reach out to [email protected] Thank you for your continued patience and cooperation. Kind regards, Bloomreach Support Team.
- monitoring Nov 07, 2025, 09:57 AM UTC
Dear Customer, A fix has been implemented for the intermittent catalog feed processing failures, and we are actively monitoring. Kind regards, Bloomreach Support Team.
- monitoring Nov 07, 2025, 10:05 AM UTC
Dear Customer, We are pleased to inform you that the feed processing capabilities have been fully resolved. Regards, Bloomreach Support Team.
- resolved Nov 07, 2025, 05:43 PM UTC
This incident has been resolved.
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