Bloomreach incident
Investigating Performance Degradation on manage Endpoint
Resolved after 4 hours 3 minutes, affecting US3, on November 28, 2025.
The situation has stabilized, and the managed endpoints are operating normally again as of 19:25 CET. Monitoring will continue to ensure ongoing stability.
Affected components
Update timeline
- investigating Nov 28, 2025, 04:24 PM UTC
Investigating Performance Degradation on manage Endpoint We are currently investigating a performance degradation affecting the manage endpoint. Impact: Under assessment — not yet confirmed. Our Engineering team is actively working to identify the root cause and restore normal performance. We will provide updates as soon as more information becomes available.
- monitoring Nov 28, 2025, 04:30 PM UTC
The team has implemented a fix for the performance degradation on the manage endpoint and is currently monitoring the situation to confirm stability. We will provide further updates as needed.
- monitoring Nov 28, 2025, 05:43 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 28, 2025, 06:00 PM UTC
During ongoing monitoring, a few additional minor issues were detected and promptly addressed. Further fixes were implemented at 18:35 CET. We continue to monitor the situation closely.
- investigating Nov 28, 2025, 06:08 PM UTC
The issue has reoccurred, and the managed endpoints remain unstable. Our Engineering team is actively investigating to identify the root cause.
- monitoring Nov 28, 2025, 06:42 PM UTC
The situation has stabilized, and the managed endpoints are operating normally again as of 19:25 CET. Monitoring will continue to ensure ongoing stability.
- resolved Nov 28, 2025, 08:28 PM UTC
This incident has been resolved.
Your product runs on more than Bloomreach
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services