Bloomreach incident

Temporary Access Issue on US1

Resolved after 24 minutes, affecting US1, on January 19, 2026.

resolved Jan 19, 2026, 04:22 PM UTC

Dear customer, The temporary access issue on the US1 instance has been fully resolved. The instance and service are operating normally, and all systems are stable. We thank you for your patience.

Started
Jan 19, 2026, 03:57 PM UTC
Resolved
Jan 19, 2026, 04:22 PM UTC
Duration
24m
Detected by Pingoru
Jan 19, 2026, 03:57 PM UTC

Affected components

US1

Update timeline

  1. monitoring Jan 19, 2026, 03:57 PM UTC

    Dear customer, Access to the US1 instance was temporarily impacted. The instance and service have been successfully restored, and normal operation has resumed. We continue to monitor the system to ensure stability.

  2. resolved Jan 19, 2026, 04:22 PM UTC

    Dear customer, The temporary access issue on the US1 instance has been fully resolved. The instance and service are operating normally, and all systems are stable. We thank you for your patience.

Your product runs on more than Bloomreach

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →