Bloomreach incident

GEUExponea private service downgrade

Resolved after 30 minutes, on February 17, 2026.

identified Feb 17, 2026, 02:50 PM UTC

We identified the underscale of the backend components. More resources have been provided to process the existing lag on the processed messages.

Started
Feb 17, 2026, 01:49 PM UTC
Resolved
Feb 17, 2026, 02:19 PM UTC
Duration
30m
Detected by Pingoru
Feb 17, 2026, 01:49 PM UTC

Update timeline

  1. investigating Feb 17, 2026, 02:43 PM UTC

    Issue is being currently investigated. Affected instances are PWR, ECC, TMB, RNK, SPE

  2. identified Feb 17, 2026, 02:50 PM UTC

    We identified the underscale of the backend components. More resources have been provided to process the existing lag on the processed messages.

  3. resolved Feb 17, 2026, 02:52 PM UTC

    Incident has been resolved.

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