Resolved after 5 hours 28 minutes, affecting US1, on November 22, 2024.
We have deployed several measures and we no longer observe the impact. We are continuing to monitor the situation
Affected components
Update timeline
- investigating Nov 22, 2024, 02:45 AM UTC
There are multiple campaign services having an issue, either being slow, or returning 5xx error. Includes transactional emails, on event triggers, campaign event tracking, public url redirections
- investigating Nov 22, 2024, 03:56 AM UTC
We are continuing to investigate this issue.
- investigating Nov 22, 2024, 05:31 AM UTC
The impact of the incident is intermittent. We are continuing to investigate the root cause of the issue
- monitoring Nov 22, 2024, 06:03 AM UTC
We have deployed several measures and we no longer observe the impact. We are continuing to monitor the situation
- resolved Nov 22, 2024, 08:14 AM UTC
This incident has been resolved.
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