Bloomreach incident

Integrations Tracking Lag

Resolved after 7 hours 2 minutes, affecting US3, on June 4, 2025.

monitoring Jun 04, 2025, 04:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 04, 2025, 09:36 AM UTC
Resolved
Jun 04, 2025, 04:38 PM UTC
Duration
7h 2m
Detected by Pingoru
Jun 04, 2025, 09:36 AM UTC

Affected components

US3

Update timeline

  1. investigating Jun 04, 2025, 09:36 AM UTC

    We are currently investigating this issue. The impact is lag processing tracking from integrations on US3.

  2. identified Jun 04, 2025, 12:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2025, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2025, 04:38 PM UTC

    This incident has been resolved.

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