Blockade Labs Outage History
Blockade Labs is up right nowPingoru has recorded 20 incidents for Blockade Labs: 6 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Minor December 21, 2025 Identified an issue with export and generations being represented correctly on skybox.blockadelabs.com 35m Image Generation Services
Started Dec 21, 2025, 08:47 PM UTC· resolved Dec 21, 2025, 09:22 PM UTC
- investigating Dec 21, 2025, 08:47 PM UTC
We have identified a Image Generation and Export causing performance issues for export and generation requests represented on the website. In order to access generations the user must visit the History page following the generation request as the generation is not properly represented in the viewer. Our team is working on a fix and will provide an estimated resolution time shortly.
- resolved Dec 21, 2025, 09:22 PM UTC
The issue with generations and exports not being reflected on the skybox.blockadelabs.com causing performance issue for skybox generations and exports has been fixed. This was caused by a configuration issue caused by high demand. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
Minor November 30, 2025 Identified issue with service configuration resulting in elevated image export errors. 2d 15h Export Services
Started Nov 30, 2025, 01:45 AM UTC· resolved Dec 02, 2025, 05:04 PM UTC
- investigating Nov 30, 2025, 01:45 AM UTC
We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.
- resolved Dec 02, 2025, 05:04 PM UTC
The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
Minor November 27, 2025 Identified issue with service configuration resulting in elevated processing times and errors 2d 13h Image Generation Services
Started Nov 27, 2025, 03:38 PM UTC· resolved Nov 30, 2025, 04:50 AM UTC
- investigating Nov 27, 2025, 03:38 PM UTC
We have identified a service configuration issue causing elevated generation errors for image generation. Our team has implemented a fix and is watching the situation.
- resolved Nov 30, 2025, 04:50 AM UTC
The configuration issue causing performance degradation for image generation has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
Minor November 18, 2025 Issue preventing the use of M2 styles resulting in ' Auto reset failed at dispatched.' – Image Generation Services
Started Nov 18, 2025, 10:24 AM UTC· resolved Nov 18, 2025, 10:24 AM UTC
- resolved Nov 18, 2025, 10:24 AM UTC
We've identified the source of the issue affecting API requests with the error "Auto reset failed at dispatched." The problem is impacting deprecated M2 generation styles and the Advanced (no style) option. Action required: Please use M3 style IDs only for your generations while we implement a fix. This will ensure your requests are processed without errors. We're working to resolve this and will update you once the fix is deployed.
Minor November 9, 2025 Investigation 4d 10h Image Generation Services
Started Nov 09, 2025, 09:20 AM UTC· resolved Nov 13, 2025, 08:07 PM UTC
- investigating Nov 09, 2025, 09:20 AM UTC
We are investigating a database configuration change that has resulted in Major Outage for Image Generation services. Our team diagnosed the issue and have deployed a fix. Services may be slower as the backlog is cleared.
- resolved Nov 13, 2025, 08:07 PM UTC
A fix preventing the reported issue from occurring in the future has been successfully deployed. We apologize to all customers affected by the brief service outage over the weekend.
Minor August 28, 2025 Identified - Longer Wait times 10h 9m
Started Aug 28, 2025, 05:35 AM UTC· resolved Aug 28, 2025, 03:44 PM UTC
- investigating Aug 28, 2025, 05:35 AM UTC
We have identified unforseen high volume causing longer wait times for Model 3 generation. Our team is working on deploying additional resources.
- resolved Aug 28, 2025, 03:44 PM UTC
Additional compute has been deployed to reduce queues on our shared Model 3 generation services reducing the wait time. We apologize for the inconvenience and thank you for your understanding.
Minor March 23, 2025 Investigation into degraded performance affecting some generations 19h 43m
Started Mar 23, 2025, 07:10 PM UTC· resolved Mar 24, 2025, 02:53 PM UTC
- investigating Mar 23, 2025, 07:10 PM UTC
We are investigating a GPU configuration issue that has resulted in degraded performance for some Skybox AI generation request. Our team is working to diagnose the issue and will provide updates as we have more information.
- monitoring Mar 23, 2025, 07:52 PM UTC
We have isolated the issue and restore service whilst we investigate the issue with the affected GPU configurations. Stability in Skybox AI service has been restored.
- resolved Mar 24, 2025, 02:53 PM UTC
After watching the service performance and issue remedy for 24hrs we are declaring the incident concluded. We apologize for any inconvenience caused.
Minor March 13, 2025 Fixed - Login / Registration –
Started Mar 13, 2025, 02:33 PM UTC· resolved Mar 13, 2025, 02:33 PM UTC
- resolved Mar 13, 2025, 02:33 PM UTC
We have fixed the Login and Registration functionality. Thank you for your patience.
Minor January 29, 2025 Investigation - Model 3 Degraded Performance 13h 33m
Started Jan 29, 2025, 06:15 PM UTC· resolved Jan 30, 2025, 07:48 AM UTC
- investigating Jan 29, 2025, 06:15 PM UTC
We are investigating degrade performance with Model 3 Generations. Our team is working to diagnose the issue and will provide updates as we have more information.
- resolved Jan 30, 2025, 07:48 AM UTC
The degraded performance in generation causing slow generation for Model 3 Generations has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
Minor December 19, 2024 Investigation - Generation Outage with M3 Generation 7h 2m
Started Dec 19, 2024, 04:28 AM UTC· resolved Dec 19, 2024, 11:30 AM UTC
- investigating Dec 19, 2024, 04:28 AM UTC
We are investigating a generation issue that has resulted in major outage for Model 3 Generation. Our team is working to diagnose the issue and will provide updates as we have more information.
- resolved Dec 19, 2024, 11:30 AM UTC
The issue affecting the performance of Skybox AI Model 3 Generation has been resolved . Following an investigation the incident occurred due to abnormally high generation load causing a configuration failure requiring intervention by technical staff.
Minor December 2, 2024 Investigation - Image Export Service Outage 22h 23m
Started Dec 02, 2024, 05:28 PM UTC· resolved Dec 03, 2024, 03:51 PM UTC
- investigating Dec 02, 2024, 05:28 PM UTC
We are investigating a issue with a Third Party Vendor that has resulted in service outage for Skybox AI Image Export for all images that arn't in JPEG format. Our team is working to diagnose the issue and will provide updates as we have more information. Until resolution please continue to use JPEG as this is fully functional.
- resolved Dec 03, 2024, 03:51 PM UTC
The major outage causing exports for HDRI, PNG, Cube Maps and Video has been fixed! The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.