Blockade Labs incident
Investigation into degraded performance affecting some generations
Resolved after 19 hours 43 minutes, on March 23, 2025.
After watching the service performance and issue remedy for 24hrs we are declaring the incident concluded. We apologize for any inconvenience caused.
Update timeline
- investigating Mar 23, 2025, 07:10 PM UTC
We are investigating a GPU configuration issue that has resulted in degraded performance for some Skybox AI generation request. Our team is working to diagnose the issue and will provide updates as we have more information.
- monitoring Mar 23, 2025, 07:52 PM UTC
We have isolated the issue and restore service whilst we investigate the issue with the affected GPU configurations. Stability in Skybox AI service has been restored.
- resolved Mar 24, 2025, 02:53 PM UTC
After watching the service performance and issue remedy for 24hrs we are declaring the incident concluded. We apologize for any inconvenience caused.
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