Blockade Labs incident

Investigation

Resolved after 4 days 10 hours, affecting Image Generation Services, on November 9, 2025.

resolved Nov 13, 2025, 08:07 PM UTC

A fix preventing the reported issue from occurring in the future has been successfully deployed. We apologize to all customers affected by the brief service outage over the weekend.

Started
Nov 09, 2025, 09:20 AM UTC
Resolved
Nov 13, 2025, 08:07 PM UTC
Duration
4d 10h
Detected by Pingoru
Nov 09, 2025, 09:20 AM UTC

Affected components

Image Generation Services

Update timeline

  1. investigating Nov 09, 2025, 09:20 AM UTC

    We are investigating a database configuration change that has resulted in Major Outage for Image Generation services. Our team diagnosed the issue and have deployed a fix. Services may be slower as the backlog is cleared.

  2. resolved Nov 13, 2025, 08:07 PM UTC

    A fix preventing the reported issue from occurring in the future has been successfully deployed. We apologize to all customers affected by the brief service outage over the weekend.

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