Resolved after 22 hours 23 minutes, on December 2, 2024.
The major outage causing exports for HDRI, PNG, Cube Maps and Video has been fixed! The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
Update timeline
- investigating Dec 02, 2024, 05:28 PM UTC
We are investigating a issue with a Third Party Vendor that has resulted in service outage for Skybox AI Image Export for all images that arn't in JPEG format. Our team is working to diagnose the issue and will provide updates as we have more information. Until resolution please continue to use JPEG as this is fully functional.
- resolved Dec 03, 2024, 03:51 PM UTC
The major outage causing exports for HDRI, PNG, Cube Maps and Video has been fixed! The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
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