Blockade Labs incident

Identified issue with service configuration resulting in elevated processing times and errors

Resolved after 2 days 13 hours, affecting Image Generation Services, on November 27, 2025.

resolved Nov 30, 2025, 04:50 AM UTC

The configuration issue causing performance degradation for image generation has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

Started
Nov 27, 2025, 03:38 PM UTC
Resolved
Nov 30, 2025, 04:50 AM UTC
Duration
2d 13h
Detected by Pingoru
Nov 27, 2025, 03:38 PM UTC

Affected components

Image Generation Services

Update timeline

  1. investigating Nov 27, 2025, 03:38 PM UTC

    We have identified a service configuration issue causing elevated generation errors for image generation. Our team has implemented a fix and is watching the situation.

  2. resolved Nov 30, 2025, 04:50 AM UTC

    The configuration issue causing performance degradation for image generation has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

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