Resolved after 2 hours 35 minutes, affecting API, on May 21, 2025.
A fix has been implemented and we are monitoring the results. Calls should be dispatching immediately now.
Affected components
API
Update timeline
- identified May 21, 2025, 04:45 PM UTC
High number of calls are queued up due to a huge influx of calls. We are expanding our queue. You should expect to see a delay in calls dispatch for a short period. This occured at 9:16am.
- identified May 21, 2025, 04:57 PM UTC
Impacted calls are non-BYOT, outbound calls. Customers who are fielding inbound calls, or running outbound calls on BYOT are unaffected.
- monitoring May 21, 2025, 07:04 PM UTC
A fix has been implemented and we are monitoring the results. Calls should be dispatching immediately now.
- resolved May 21, 2025, 07:20 PM UTC
This incident has been resolved.
Your product runs on more than Bland
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services