Bland incident

Babel Transcription Issue

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Resolved after 2 hours, on July 25, 2025.

resolved Jul 25, 2025, 06:34 PM UTC

There was an intermittent transcription issue when using Babel due to scaling with our GPU provider, causing audio to not be picked up from the user, that started at 9:30am PST. This has been fully resolved as of 11:30am PST.

Started
Jul 25, 2025, 05:30 PM UTC
Resolved
Jul 25, 2025, 07:30 PM UTC
Duration
2h
Detected by Pingoru
Jul 25, 2025, 05:30 PM UTC

Update timeline

  1. resolved Jul 25, 2025, 06:34 PM UTC

    There was an intermittent transcription issue when using Babel due to scaling with our GPU provider, causing audio to not be picked up from the user, that started at 9:30am PST. This has been fully resolved as of 11:30am PST.

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