Bland incident

Upstream Provider Outage

Resolved after 15 minutes, on October 23, 2025.

resolved Oct 23, 2025, 12:39 AM UTC

An upstream provider outage, that provides dynamic feature flag components - suffered a failure in their network configurations. We are assessing this dependency and will ensure it can no longer be a failure point for the dispatching of calls. For clarity, we attach their message below: --- 10/22/2025 17:19:00 GMT-0700 (Pacific Daylight Time) : A network issue that is impacting sdk serving configs was found. Engineering Oncall teams are currently investigating. [Update]: Incident is resolved at 5:34 PM PST.

Started
Oct 23, 2025, 01:19 AM UTC
Resolved
Oct 23, 2025, 01:34 AM UTC
Duration
15m
Detected by Pingoru
Oct 23, 2025, 01:19 AM UTC

Update timeline

  1. resolved Oct 23, 2025, 12:39 AM UTC

    An upstream provider outage, that provides dynamic feature flag components - suffered a failure in their network configurations. We are assessing this dependency and will ensure it can no longer be a failure point for the dispatching of calls. For clarity, we attach their message below: --- 10/22/2025 17:19:00 GMT-0700 (Pacific Daylight Time) : A network issue that is impacting sdk serving configs was found. Engineering Oncall teams are currently investigating. [Update]: Incident is resolved at 5:34 PM PST.

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