Bland incident

Agent Generation Issues

Resolved on November 6, 2025.

resolved Nov 06, 2025, 01:55 PM UTC

An issue with an upstream inference provider caused errors in agent dialogue generation for some customers. Traffic was routed to a backup deployment as of 5:11 and error rates have recovered.

Started
Nov 06, 2025, 01:00 PM UTC
Resolved
Nov 06, 2025, 01:00 PM UTC
Duration
–
Detected by Pingoru
Nov 06, 2025, 01:00 PM UTC

Update timeline

  1. resolved Nov 06, 2025, 01:55 PM UTC

    An issue with an upstream inference provider caused errors in agent dialogue generation for some customers. Traffic was routed to a backup deployment as of 5:11 and error rates have recovered.

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