Resolved after 40 minutes, on December 20, 2025.
Dialogue generation and most post call processing had high error rates from 3:09 PM - 3:49 PM PST due to a provider outage. During this period the agent was not responding/very slow to respond for some dialogue turns.
Update timeline
- resolved Dec 21, 2025, 12:53 AM UTC
Dialogue generation and most post call processing had high error rates from 3:09 PM - 3:49 PM PST due to a provider outage. During this period the agent was not responding/very slow to respond for some dialogue turns.
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