Blackline incident

Possible Performance Degradation SBEU3 & EU3 environments

Resolved after 1 hour 23 minutes, affecting PROD EU3 and SB EU3, on August 24, 2026.

resolved Aug 24, 2026, 02:19 PM UTC

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Started
Aug 24, 2026, 12:56 PM UTC
Resolved
Aug 24, 2026, 02:19 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 24, 2026, 12:56 PM UTC

Affected components

PROD EU3SB EU3

Update timeline

  1. monitoring Aug 24, 2026, 12:56 PM UTC

    Subset of clients on SBEU3 and EU3 environments may experience possible slowness. We will continue to provide updates as the environments stabilize.

  2. resolved Aug 24, 2026, 02:19 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

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