Resolved after 1 day 11 hours, affecting Reporting & Analysis and Reporting & Analysis and 1 more, on October 19, 2026.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Oct 19, 2026, 04:19 PM UTC
Some customers are currently facing an issue where both scheduled and manual reports are displaying errors. This problem has been observed in the NA3, EU3, and AP1 environments, both in Sandbox and Production. The BlackLine team is actively investigating the situation. We will provide regular updates on this page until the issue is resolved.
- investigating Oct 19, 2026, 04:27 PM UTC
We are continuing to investigate this issue.
- identified Oct 19, 2026, 05:06 PM UTC
Some customers are currently facing an issue where both scheduled and manual reports are displaying errors. This problem has been observed in the NA3, EU3, and AP1 environments, both in Sandbox and Production. The BlackLine teams have identified a limitation in functionality and are taking corrective action to resolve it.
- monitoring Oct 19, 2026, 06:04 PM UTC
The BlackLine Reporting team engineers have implemented updates to restore Reporting functionality in the NA3, EU3, and AP1 data centers within both Sandbox and Production environments. We will continue to monitor and provide further updates.
- resolved Oct 20, 2026, 01:44 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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