Blackline incident

Integration Menu Items Appearing Under Reporting Menu - FCM - Sandbox

Resolved after 9 hours 58 minutes, affecting Integrate and Integrate and 1 more, on October 5, 2026.

resolved Oct 05, 2026, 06:16 PM UTC

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Started
Oct 05, 2026, 08:18 AM UTC
Resolved
Oct 05, 2026, 06:16 PM UTC
Duration
9h 58m
Detected by Pingoru
Oct 05, 2026, 08:18 AM UTC

Affected components

IntegrateIntegrateIntegrateIntegrate

Update timeline

  1. identified Oct 05, 2026, 08:18 AM UTC

    We are investigating a UI issue in Sandbox environments where Integration menu items are incorrectly appearing under the Reports menu. This is a display inconsistency only. All reporting and integration features remain fully functional. We are working to restore the correct menu layout and will provide updates as they become available. BlackLine teams have identified the cause and are developing a fix for the issue.

  2. identified Oct 05, 2026, 02:09 PM UTC

    Customers may be experiencing an issue where Integration menu items are incorrectly appearing under the Reports menu in Sandbox environment. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

  3. resolved Oct 05, 2026, 06:16 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

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