Resolved after 17 hours 18 minutes, affecting Account Reconciliations and Journal Entry and 1 more, on October 7, 2026.
BlackLine has confirmed that services in NA3 and SBNA3 environment has stabilized. Issue causing page slowness and general degradation have been resolved. We apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- identified Oct 07, 2026, 05:42 PM UTC
Customers may be experiencing an issue with page slowness and general degradation throughout the UI when logged into NA3 and SBNA3 environments. BlackLine teams have identified the cause and are implementing a solution for the issue.
- monitoring Oct 07, 2026, 07:46 PM UTC
Customers may be experiencing an issue with page slowness and general degradation throughout the UI when logged into NA3 and SBNA3 environments. BlackLine teams have implemented a solution and are monitoring as services stabilize.
- monitoring Oct 07, 2026, 08:59 PM UTC
The BlackLine team is continuing to monitor the services as they stabilize. Customers may be experiencing page slowness and general degradation throughout the UI when logged into NA3 and SBNA3 environments.
- resolved Oct 07, 2026, 10:34 PM UTC
BlackLine has confirmed that services in NA3 and SBNA3 environment has stabilized. Issue causing page slowness and general degradation have been resolved. We apologize for any inconvenience this issue may have caused.
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