Blackline incident
Hotfix 3.26.0.3 for I2C AR Multi Tenant - Management Module
Resolved after 3 hours 2 minutes, affecting US and US and 1 more, on July 29, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jul 29, 2026, 12:50 PM UTC
Subject: Planned Maintenance Notification — ARM Hotfix 3.26.0.3 — No Service Impact Expected Impacted Service: ARM (Accounts Receivable Management) Change: Deployment of hotfix release 3.26.0.3, which includes an update to a stored procedure. Scheduled Window: [29 July 2026, 14:00 – 18::00 UTC] Customer Impact: None expected. Users will not experience any downtime or interruption to service. There is no impact to ARM or to the I2C AR-Multi Tenant services. No customer action is required. Why we're telling you: In line with our change management policy, we notify customers of all production changes, including those assessed as no-impact. During the change: Services remain available throughout. In the unlikely event of an issue, our teams will respond immediately and a follow-up communication will be issued.
- identified Jul 29, 2026, 01:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 29, 2026, 03:53 PM UTC
This incident has been resolved.
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