Blackline incident
Invoice-to-Cash Dynamics365 Journal Creation Errors
Resolved after 2 hours 33 minutes, affecting US and US and 1 more, on July 6, 2026.
A fix has been implemented, and we are monitoring the results.
Affected components
Update timeline
- identified Jul 06, 2026, 01:46 PM UTC
We have identified an isolated service interruption impacting the creation of Journals within the Invoice-to-Cash application for customers that use Dynamics365 on Multi-tenant Production & Sandbox. Our engineering teams immediately engaged and are working diligently to restore full functionality.
- identified Jul 06, 2026, 02:50 PM UTC
BlackLine teams have identified the cause and have developed a fix. Teams are actively testing and deploying the fix to lower-level environments.
- monitoring Jul 06, 2026, 03:30 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Jul 06, 2026, 04:20 PM UTC
This incident has been resolved.
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