Resolved after 5 hours 27 minutes, affecting PROD US2 and SB US2 and 1 more, on October 21, 2025.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Oct 21, 2025, 02:27 PM UTC
Customers may be experiencing an issue with reporting and dashboards where there might be intermittent 401 error while accessing reporting pages . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- identified Oct 21, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 21, 2025, 03:15 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 22, 2025, 04:16 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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