Resolved after 5 hours 25 minutes, affecting PROD NA3, on November 6, 2025.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Nov 06, 2025, 03:08 PM UTC
Customers may be experiencing performance and login issues with their production instances. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Nov 06, 2025, 04:14 PM UTC
BlackLine has deployed a fix for performance and login issues with the production instances. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Nov 06, 2025, 08:33 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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