Blackline incident
Issue with job status grid and schedule jobs not being picked up- FCM
Resolved after 3 hours 19 minutes, affecting PROD EU3, on November 10, 2025.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Nov 10, 2025, 03:59 PM UTC
Customers may be experiencing an issue with scheduled jobs and updates on the job status grid . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- identified Nov 10, 2025, 04:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 10, 2025, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 10, 2025, 04:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 10, 2025, 06:08 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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