Resolved after 6 hours 3 minutes, affecting EU and EU and 1 more, on November 18, 2025.
All activities are complete. No customer impact was detected or reported.
Affected components
EUEUPROD EU3
Update timeline
- investigating Nov 18, 2025, 05:53 PM UTC
BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.
- investigating Nov 18, 2025, 11:56 PM UTC
All activities are complete. No customer impact was detected or reported.
- resolved Nov 18, 2025, 11:57 PM UTC
This incident has been resolved.
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