Blackline incident

Invoice to Cash Remittance Error - FCM

Resolved after 5 hours 45 minutes, affecting US, on November 25, 2025.

resolved Nov 25, 2025, 11:39 PM UTC

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Started
Nov 25, 2025, 05:54 PM UTC
Resolved
Nov 25, 2025, 11:39 PM UTC
Duration
5h 45m
Detected by Pingoru
Nov 25, 2025, 05:54 PM UTC

Affected components

US

Update timeline

  1. investigating Nov 25, 2025, 05:54 PM UTC

    Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

  2. investigating Nov 25, 2025, 09:36 PM UTC

    The team continue to investigate the issue. We will provide regular updates on this page until the issue is resolved.

  3. identified Nov 25, 2025, 11:38 PM UTC

    Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

  4. resolved Nov 25, 2025, 11:39 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

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