Resolved after 4 days 21 hours, affecting US and US, on November 26, 2025.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- identified Nov 26, 2025, 07:02 PM UTC
Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft in the US Environment. BlackLine teams have identified a fix and will apply it to the affected US customers. We will provide regular updates on this page until the issue is resolved.
- identified Nov 26, 2025, 09:17 PM UTC
We are continuing to work on applying the fix for the identified issue.
- monitoring Nov 26, 2025, 09:32 PM UTC
BlackLine has deployed a fix for issues with Remittance transmission between BlackLine Cash and ReadSoft in the US Environment. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Dec 01, 2025, 04:32 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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