Blackline incident
Match Transactions may not immediately refresh - FCM
Resolved after 11 hours 27 minutes, affecting PROD US2 and PROD NA3 and 1 more, on February 5, 2026.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Feb 05, 2026, 08:55 PM UTC
Customers may be experiencing an issue where Matching Transactions may not immediately refresh in the system. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Feb 05, 2026, 11:52 PM UTC
A fix has been implemented and functionality is returned to normal. We will continue to monitor the situation for a short period, but anticipate no further issues.
- resolved Feb 06, 2026, 08:22 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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