Blackline incident
Few clients might experience issue with report completion - FCM
Resolved after 2 hours 30 minutes, affecting SB NA3 and PROD NA3, on February 25, 2026.
Hello, The issue that was causing delays and errors with the reporting system has now been fixed. If you had a report that was stuck in "pending," please manually rerun it now to get the latest results. We apologize for the disruption. If you have any further trouble, please let our support team know. Thanks,
Affected components
Update timeline
- investigating Feb 25, 2026, 03:48 PM UTC
Customers may be experiencing an issue where reports takes longer to run or may get stuck in error status . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- investigating Feb 25, 2026, 03:51 PM UTC
We are continuing to investigate this issue.
- resolved Feb 25, 2026, 06:19 PM UTC
Hello, The issue that was causing delays and errors with the reporting system has now been fixed. If you had a report that was stuck in "pending," please manually rerun it now to get the latest results. We apologize for the disruption. If you have any further trouble, please let our support team know. Thanks,
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