Blackline incident

G03 - Environment login issues

Resolved after 1 hour 5 minutes, affecting US and US and 1 more, on February 26, 2026.

monitoring Feb 26, 2026, 08:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 26, 2026, 07:17 PM UTC
Resolved
Feb 26, 2026, 08:22 PM UTC
Duration
1h 5m
Detected by Pingoru
Feb 26, 2026, 07:17 PM UTC

Affected components

USUSUSUSSB NA3PROD NA3

Update timeline

  1. investigating Feb 26, 2026, 07:17 PM UTC

    We are currently investigating an issue that is preventing some clients from logging into the G03 environment. Our team is actively working to identify the root cause and restore service as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience. We will provide another update as soon as we have more information.

  2. identified Feb 26, 2026, 07:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 26, 2026, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 26, 2026, 08:22 PM UTC

    This incident has been resolved.

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