Blackline incident

Intermittent Job Scheduler Delays Affecting Processing

Resolved after 1 day 6 hours, affecting SB NA3 and PROD NA3, on March 7, 2026.

resolved Mar 09, 2026, 05:56 AM UTC

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Started
Mar 07, 2026, 11:05 PM UTC
Resolved
Mar 09, 2026, 05:56 AM UTC
Duration
1d 6h
Detected by Pingoru
Mar 07, 2026, 11:05 PM UTC

Affected components

SB NA3PROD NA3

Update timeline

  1. investigating Mar 07, 2026, 11:05 PM UTC

    Customers may be experiencing an issue where the Job Scheduler is encountering intermittent performance degradation and processing delays. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. resolved Mar 09, 2026, 05:56 AM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

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