Blackline incident

SSO OKTA login issue - FCM

Resolved after 4 hours 6 minutes, affecting SB NA3, on June 11, 2026.

resolved Jun 11, 2026, 01:08 PM UTC

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Started
Jun 11, 2026, 09:01 AM UTC
Resolved
Jun 11, 2026, 01:08 PM UTC
Duration
4h 6m
Detected by Pingoru
Jun 11, 2026, 09:01 AM UTC

Affected components

SB NA3

Update timeline

  1. investigating Jun 11, 2026, 09:01 AM UTC

    Customers may experience login failures when attempting to authenticate via Okta Single Sign-On (SSO) on Sandbox NA3. BlackLine teams are actively investigating the issue, and we will post regular updates to this page until it is fully resolved.

  2. monitoring Jun 11, 2026, 09:19 AM UTC

    BlackLine has deployed a fix for Okta Single Sign-On (SSO) issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

  3. resolved Jun 11, 2026, 01:08 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

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